eTOM processes (TM Forum)
Operations Operations Fulfillment Assurance Billing & Revenue Mgmt RA: Request-to-Answer OP
eTOM 101 - You're Gonna Need a Bigger Boat!
Comparison of ITIL processes with eTOM level 2 processes
Three levels of eTOM (text in Russian).
Business Process is about improving organizational performance through the definition, implementation and management of operational
Operation area in eTOM framework.
Integration and create relational in dialogue and practice shared context between eTOM and ITIL ...
Figure 3: Decomposition of the eTOM framework
Service request and negotiation in IMS network with QoS management.
Mapping the RPF to eTOM Level 2 (Step 1) and
Detailed Process-Flow (Level 3)... 14 2.1.5.
Self-* capabilities through autonomic control loops
Factors affecting modularity and hence also the likelihood of integration
Integration scenarios being considered (based on eTOM operations process area)
Presented By LOKESH GUPTA RAKESH SONAR MANISH PANDEY VIKASH SHARMA BAIJNATH MANDAL ADITYA MAHAKULKAR ETOM PROCESS ...
eTOM framework as key component of process reengineering during implementation of Network Planning system
... 5. Concept of ETOM ...
Fig. 4. The main classes of SID: Product, Resource and Service.
Customer Management Interactions (adopted from )
... 16. Practical Approach to eTOM ...
Service Transition 3/9/2017 23 ...
Continual Service Improvement 3/9/2017 25 ...
Groups of telecom operations processes
... 33. Permanent process changes ...
eTOM and IMS interactions.
Value judgment and here-now knowledge creation will improve sense and response continuous improvement and innovation that start from customer need and wants ...
Extending eTOM through ASOM to deliver greater valuefaster!Company submitting case study:Company Name ...
Active processes in SLA verification.
Active processes in SLA violation.
Values of modularity index for different scenarios
Latency of BC, PVR and VoD traffics after the change of DSCP values.
ITU-T Rec. M3050 series M3050.0 : eTOM-Introduction
eTOM Measurement Quality Model
Fig. 5. Embedding the "Order-to-Payment" RPF to eTOM
The Business Process Framework etom comprises of functional process structures, i.e. Market, Product &
Of course, NGOSS is more geared to delivery of monetized services than support of an enterprise shared services. But the capabilities they have created to ...
Figure 4: eTOM level 3 process flows The eTOM can be decomposed into further detail
Frameworx – a real-life guide to reaping the benefits
Unit 3: The Business Process Framework (eTOM)
first scenario: Loss of BC, PVR and VoD traffics before the change of DSCP
There are also SCOR, eTOM (Frameworx) and other business maps. Don't we reinvent the wheel here?
Isolate Customer Problem L4 Flow
84 eTOM->ITIL->eTOM mapping
On the other hand, if a telecom service is provided jointly by several providers, ITIL can be very helpful in order to define the interaction between the ...
Found on r/creepyPMs neckbeard finds the love of his life online!
Notwithstanding the limitations highlighted above, I believe that the ITIL methodology is applicable for other non-IT services.
The eTOM - A Business Process Framework Implementer's Guide: Amazon.co.uk: John P Reilly, Mike Kelly, Keith J Willetts, Martin Creaner: 9780979428135: Books
Connectivity matrix of OSS/BSS software